whatsapp follow-ups on the official business api, for leads who opted in
WhatsApp is where a lead who already asked to hear from you can pick a time without waiting for an email. We build those follow-ups on the official business API, only for leads who opted in, and connect them to your team.
book a 15 minute calltest our whatsapp bot now: +91 95503 73947a lead who asked
- the lead
- Can I see a demo?
- follow-up
- Happy to. Tuesday 11am or Wednesday 4pm?
- the lead
- Wednesday 4pm.
- result
- Meeting booked.
how it works for whatsapp
find the opt-ins
We start with where your leads say yes: a form, an ad that opens a chat, or a request they made to your team. Only those leads go into the follow-up.
map the follow-ups
We write out what happens after each kind of enquiry: who answers, what gets asked, and what counts as done. Most of it is short and practical.
build on the official api
The automation runs on the official business API and plugs into the tools you already use, so a booked meeting shows up where your team works.
hand over the hard ones
When a lead asks something the flow shouldn't answer, it goes to a person on your team. We review these every week and tune the flow.
test our bot right now
The quickest way to see this is to use it. We have a whatsapp automation running, so message our bot at +91 95503 73947 and see how it handles the conversation.
You start the chat, so you're the kind of lead this is built for: someone who asked to hear from us.
why opted-in only
WhatsApp is a personal space. People read it next to messages from their family, so a message from a stranger lands very differently there than it does in an inbox. We don't use it for cold outreach. It is for people who have asked to hear from you.
That rule also makes the channel simple to think about. Everyone in the flow has already raised a hand, so the job is not to convince them of anything. The job is to answer quickly and make the next step easy.
where it helps most
The gap we look for is the time between someone asking and someone answering. A lead fills in a form, then waits while the enquiry moves between people. WhatsApp can close part of that gap with a quick reply and a choice of two times.
It also suits the small jobs that get forgotten: confirming a meeting, sharing the document someone asked for, or checking back after a call on a date you agreed.
what we won't automate
A flow shouldn't invent answers. If a lead asks about pricing that depends on scope, or something specific to their setup, the right move is to pass it to your team with the context attached. We decide those handover points together before anything goes live.
Your team stays in control of what gets sent. You see the messages before they run, and you can change them.
how it fits with the other channels
WhatsApp usually comes after something else has started the conversation. Paid ads that open a chat, an email reply that asks for a demo, or a call that ended with "send me the details" can all lead here, as long as the lead has opted in. Every channel runs on the same research, so the follow-up knows why you were talking in the first place.